Support & Service Solutions
Being a market leader, having support solutions second to none keeps our customers constantly satisfied. By keeping our customer’s machines at the peak of performance, we enhance the resale value of their purchases. With readily available spares at any time, we provide the quickest turnaround and even training to ensure complete coverage.
K&S Certified Spares Parts
Regardless of wire clamps, transducers, or any other genuine K&S replacement parts for Ball Bonders, Die Bonders and Wedge Bonders; we are constantly well supplied at any one time to serve our customers.
The K&S spare parts depot, located in Singapore, supports warranty and non-warranty spares requirement all around the world. Our planning tools and warehouse management are top-of-the-line; ensuring only the best turnaround globally.
K&S Certified Repair & Refurbishment
The K&S Certified Repair Exchange program works as a cost-effective alternative to prime part requirements. Every part is repaired according to K&S stringent standards to ensure safety, reliability and longevity. The program also provides quick turnarounds for parts, minimizing machine down times and possibilities.
K&S offers a comprehensive refurbishment of wireclamps, Bondheads and XY tables. There are three refurbishment centers around the world serving our customers’ requirements around the clock. Keeping the quality of K&S Certified Refurbishment products at its optimal, we ensure that the equipment purchased by customers performs at peak levels, reducing the cost of ownership.
Service Contract & Paid Service
The K&S Service Contract helps our customers to manage operation costs, minimize down time and improve yield. Constant access to our highly skilled service engineers, our service contract provides customers with high quality genuine parts that are out of warranty, managing operation costs.