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Support Services

K&S Care

With K&S Care, your machines are serviced by K&S trained engineers and technicians who are backed by the K&S Engineering team. They are experts who will be able to leverage on the knowledge from K&S’ worldwide installed base to help optimize the productivity of your machines and reduce costs. Get complete confidence on uptime assurance.

The K&S Care program helps to reduce administrative cost and assist you to run your operations more efficiently. No more worry about expertise and resources for machine maintenance, no more waiting for emergency PO approval to buy spares, no more worry about price increase, and no more overrun of operation budget.

You will now be able to focus on your core competency and channel your energy into running successful operations and production.
 
K&S Care - Basic
  • Quarterly/Yearly Preventive Maintenance by K&S-trained technicians
  • Covers all the recommended K&S Preventive Maintenance
  • Covers labor, excludes spares and consumables

K&S Care - Professional
  • Provides post warranty upon expiry of standard warranty
  • Program to be sold in advance when customer machines are still under warranty
  • Covers labor and spares, excludes consumables
  • Priority in part availability, two-day turnaround for parts when a machine is down
  • Service by K&S-trained engineers and technicians

K&S Care - Comprehensive
  • Combines services provided under the K&S Care Basic and Professional programs

K&S Care - eTraining

Delivering our expertise at your fingertips.
  • Online equipment calibrations, maintenance, setups videos and more
  • Current, Concise and Consistent courseware
  • Available anytime, anywhere, instantaneously

General Inquiries

We are here to help. Please complete the inquiry form and we will direct you to the right team.

Inquiry Form
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